Why do I see a $1 charge on my credit card?

The $1 charge that you see that is associated with your order is a pre-authorization charge. This charge can sometimes appear on your credit card, even when the order itself was cancelled, failed, or was rejected for whatever reason.

A pre-authorization is a temporary hold of the available balance on a credit / debit card and you are not responsible for paying for it. The hold is an action of the customer's credit card company, and we / our payment processor FastSpring has no control over whether your credit card issuer decides to use this process.

The charge will drop off your card within 5-10 business days. The exact timeframe varies with each card issuer and each card issuer has control over when those charges will be dropped or voided.